We would like to take this opportunity to introduce our complete Telecommunication Expense Management (TEM) services. TEM is the methodology by which organizations can best manage one of their most critical strategic assets: the telecom network. TEM encompasses the technology, processes, policy, and people needed. Central to implementing cost-saving TEM practices is the audit and inventory. It goes without saying that you can't manage what you can’t measure or don't know exists.
It is important for most businesses, from small to large enterprises, to have a central repository of every circuit, service, router, PBX, cell phone, order, invoice, card, computer, monitor, etc. It is also critical for the organization to know how that inventory is configured, what its purpose for existing is, and how it is related to all the other inventory elements.
We recently saved one of our clients over $15,000.00 per year from a telephone bill audit that we conducted. Another saved more than five hundred dollars per month just for telephone lines that were not needed.
Our in-depth audit and analysis may uncover the unnecessary costs that you are paying, such as: charges for excess central office trunk lines; charges for central office lines that are not in service; re-occurring monthly charges that are not applicable to your business; re-occurring monthly charges for features that are under-utilized; re-occurring monthly charges from long distance carrier companies that are no longer used; obsolete voice or data circuits that are charged at two or three times the current market rate; plus many more.
Often times we have found in businesses that telephone bills are paid without anyone really taking a close look at them or questioning the charges. We have found on many occasions that businesses simply take it for granted that their telephone companies are billing them correctly. People often assume that they have the appropriate number of trunk lines for their business without really knowing. When was the last time you audited your telephone bills or analyzed the use of each telecommunication service in your business?
If you are paying $2,000.00 or more per month for telephone, data communication, and Internet services, then we should at least talk about finding the hidden cost in your telecommunication expenditures. If you are interested in scheduling the ShoreTel demonstration and/or learning more about our TEM services please call us at 800-789-7310.